People Behind the Pipes | Dublin San Ramon Services District

Water professionals play an important role in the water industry and in helping local public water agencies ensure safe and reliable water, wastewater, and recycled water services 24 hours a day, every day of the year. Learn more about DSRSD's staff and how they got their start in the industry.

View our Latest Employee Profiles

Administrative Roles

Administrative Assistant II

The Administrative Assistant II position performs a variety of routine to complex office administrative, secretarial, and clerical duties in support of an assigned District department. Duties include document preparation, file maintenance, data entry, providing support, coordinating programs and projects, and providing assistance to the public. The Administrative Assistant II position assists in interpreting and applying regulations and policies, prepares reports, and verifies forms. Learn more about Sara Tom

Information Technology Analyst I

Zack Ruiz tests network connectivity with a handheld scanner.

The Information Technology Analyst I participates in the planning, development, selection, and design of the District's information systems and has primary responsibility for administering the day-to-day information systems operations; and performs a variety of professional, technical and analytical tasks to support and evaluate the information systems including voice and data communication systems. Learn more about Zack Ruiz .

Information Technology Analyst II

The Information Technology Analyst II position participates in the planning, development, selection, and design of the District's information systems and has primary responsibility for administering the day-to-day information systems operations while staying informed of new technology and providing recommendations. The IT Analyst II position designs networks, coordinates the work of software consultants, and undertakes technical programming. Learn more about Jonathan Penaflor.

Utility Billing / Customer Service Representative

The Utility Billing & Customer Services Representative performs a variety of routine billing, accounting, and financial duties related to customer accounts for water and sewer services. They have frequent contact with the public providing customer services associated with utility payments, requests for service, responding to complaints, and providing information. Learn more about Carrie Rodriguez

Elected Positions

DSRSD Director

Director Georgean Vonheeder-Leopold speaks at a lectern for a water recycling event.

As part of a five-member Board, Director Georgean Vonheeder-Leopold helps set policies, appoints officers, and hires/oversees the District's General Manager. Board Members are elected directly by constituents of DSRSD and are ultimately responsible and accountable to people of the District. Director Vonheeder-Leopold also represents DSRSD with partner groups and membership associations. Learn more about Director Georgean Vonheeder-Leopold.

Engineering & Technical Services Roles

Clean Water Programs Administrator

Clean Water Programs Specialist Stefanie Olson performs cup testing to measure the efficiency of an irrigation system.

The Clean Water Programs Administrator plans, coordinates, and implements special environmental compliance programs; designs and promotes the development and implementation of new and enhanced environmental programs; and performs the full range of program management duties associated with water conservation, pollution prevention, cross connection, backflow prevention, and recycled water compliance programs. Learn more about Stefanie Olson.

Construction Inspector II

Engineering/GIS Technician II

Environmental Compliance Inspector (Clean Water)

Environmental Compliance Inspector II-Clean Water Florence Khaw inspects recycled water in a container.

Environmental Compliance Inspectors (Clean Water), inspect sites that use recycled water to make sure Regional Water Board’s regulations are met, inspect dental offices to reduce the amount of mercury entering the wastewater system, conduct cross-connection control tests where both recycled water and potable water exist, and audit residential and commercial sites to meet the District’s water conservation goals. Learn more about Florence Khaw

Senior Engineer (Planning & Asset Management)

Irene Suroso wears a mask while looking at AquaHawk on her computer

The Senior Engineer for the Planning & Asset Management division provides direction and oversight of the Clean Water programs and the Geographic Information System staff. This mid-management position is responsible for short- and long-term planning, developing and implementing policies and procedures for programs, and coordinates with other divisions to accomplish functions for the District. The Senior Engineer manages interagency projects and initiatives, develops standards for asset management, and provides technical support. Learn more about Irene Suroso.

Senior Engineer (Development & Construction Services)

Associate Engineer-Supervisor Jackie Yee takes a look at a project site.

Senior Engineer Jackie Yee performs supervisory responsibilities with the Permitting division in the Engineering Department at DSRSD. She develops and directs the implementation of policies, procedures, and work standards for the division in addition to coordinating with outside agencies. She reviews projects and monitors changes in laws and regulations. Learn more about Senior Engineer Jackie Yee .

Field Operations Roles

Water/Wastewater Systems Operator I

The Water/Wastewater Systems Operator performs a broad range of skilled and semi-skilled duties associated with the operation, maintenance and repair of major water, wastewater and recycled water facilities. It is a multi-skilled position, required to perform a variety of tasks including repair, treatment and process calculations, asset calibration, maintenance, quality control, safety, automation, and problem solving. Learn more about Cliff McClure.

Water/Wastewater Systems Operator II

Senior Water/Wastewater Systems Operator

Senior Water/Wastewater Systems Operators plan, coordinate, and implement operations, maintenance, and repair program for major potable water, recycled water facilities, and for major sewer collection systems; provide lead direction to assigned staff; sets priorities and directs the work of assigned staff on a project or day-to-day basis; and perform the full range of work in support of District system installation, inspection, preventive and corrective maintenance and repair activities, including heavy equipment and stationary and mobile equipment operation. Learn more about Matt McGrath.

Water/Wastewater Systems Supervisor

Water/Wastewater Systems Operator IV-On Call Dan Pettinichio checks Water Quality Analyzers.

Water/Wastewater Systems Supervisors organize and provide direction and oversight of the operations, maintenance, and repair programs for potable water and recycled water facilities or for sewer collection systems; provide supervision to assigned staff; and ensure that division operations and maintenance functions meet applicable laws, regulations, and District policies. Learn more about Dan Pettinichio.

Plant Operations Roles

Environmental Compliance Inspector (Pretreatment)

Environmental Health & Safety Programs Administrator

Laboratory & Environmental Compliance Manager

Kristy Fournier stands facing the camera with lab in back

The Laboratory & Environmental Compliance Manager organizes and provides direction and oversight of a comprehensive analytical laboratory, including testing and sampling; updates laboratory methods and determines test procedures; develops and implements the quality assurance program; and provides technical support for administering the National Pollutant Discharge Elimination System program. This mid-management position directs the implementation of goals and policies for the laboratory, monitors changes in laws that may affect operations, and prepares regulatory reports. Learn more about Kristy Fournier.

Laboratory Technician

The Laboratory Technician performs a variety of routine to complex duties in support of the Laboratory and Technical Services division including collecting of samples, performing field and laboratory chemical and biological tests on various matrices including potable and recycled water, wastewater, and industrial wastes, and assisting with investigations to determine and mitigate system problems. Learn more about Irene Ceballos.

Senior Quality Assurance Chemist

Environmental Chemist II Heidi Birdsell weighs filters in the lab.

Senior Quality Assurance Chemists oversee the District laboratory’s quality assurance (QA) program to maintain laboratory certification under the Environmental Laboratory Accreditation Program (ELAP); develop and coordinate special programs and projects related to quality control (QC); and review laboratory practices, procedures, and methods to ensure District and regulatory compliance with quality assurance and safety standards. Learn more about Heidi Birdsell.