Contact Us

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Report a Water or Sewer Emergency

During Business Hours:
925-828-8524 
After-Hours Emergencies: 925-462-1212 (Alameda County Sheriff Dispatch)

Business Hours

Phone hours:
Monday - Friday, 9 a.m. to 4 p.m.
In-person counter hours:  Monday - Friday, 8 a.m. to 12 p.m. and 1 to 4 p.m.
Check our Calendar for holiday hours

 


Phone & Fax Numbers

Phone & Fax NumbersPhoneFax
Customer Service & Utility Billing(925) 828-8524
DSRSD Main Contact Number(925) 828-0515(925) 829-1180
Odor Control Hotline(925) 519-0557
Public Information Hotline(925) 551-7230 ext. 2171


Email

Topic
Customer Service & Utility Billing
Development & Construction
General Questions
Human Resources
Public Records Requests


Media Inquiries

StaffTitlePhoneEmail
Stich, NataliePublic Affairs Specialist(925) 875-2294
Steffen, ErinPublic Affairs Program Administrator(925) 875-2295


Facility Locations

The mailing address for all locations is 7051 Dublin Blvd, Dublin CA 94568. See directions to this facility.

The Regional Wastewater Treatment Facility includes the Wastewater Treatment Plant, the Jeffrey G. Hansen Water Recycling Plant, the Commercial Recycled Water Fill Station, and the Biosolids Facility.

Facility NameAddress
Administrative Office7051 Dublin Blvd
Dublin, CA 94568
Field Operations Facility7035 Commerce Circle
Pleasanton, CA 94568
Regional Wastewater Treatment Facility7399 Johnson Drive
Pleasanton, CA 94588