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Draining Pools and Spas

Many people don’t realize that storm drains flow directly into local creeks and the San Francisco Bay without any type of wastewater treatment. That’s why pools, spas, and fountains should never be drained into the gutter or storm drain.

Turning off your Water

Learn how to turn off your property's water supply if a pipe is broken.

Water and Sewer Pipe Responsibility

Many property owners are unaware that they own the pipes—called private service lines or laterals—that bring water into their homes and carry wastewater away. If service pipelines clog, leak or break, it is the property owner’s responsibility to contact a plumber and pay for repairs. DSRSD is responsible for maintaining the public parts of the water and wastewater systems, including the larger “main” pipelines.

Water Softeners

DSRSD strongly discourages residential customers from installing automatic self-regenerating water softeners—the kind that use rock salt or potassium chloride pellets. Learn about the alternatives.